Zappable – Terms of Service (TOS)
Last updated: 12/4/2025
1. What Zappable Is
Zappable is an online marketplace that allows:
- Creators to upload digital products and sell them.
- Buyers to purchase digital products directly from creators.
- Payments to occur directly between buyers and creators (“peer-to-peer”), using Lightning invoices or other Bitcoin-based methods.
We do not:
- Hold customer funds
- Take custody of Bitcoin
- Operate as a financial intermediary
- Guarantee or insure payments
- Control or reverse Bitcoin transactions
All payments are final and handled directly by users’ own wallets.
2. Eligibility
To use Zappable, you must:
- Be at least 18 years old
- Be legally capable of entering contracts
- Not be prohibited from using Bitcoin or online marketplaces under your local laws
- Agree to comply with these Terms and our Acceptable Use Policy (AUP)
3. Your Account
You must create an account to upload or purchase digital products. You agree to:
- Provide accurate information
- Maintain the security of your account
- Not impersonate others
- Not register accounts on behalf of others without permission
You are responsible for all activity under your account.
4. Payments and Fees
4.1 Bitcoin (Lightning) Payments
All Lightning payments are peer-to-peer. We do not:
- Process payments
- Take custody of funds
- Store private keys
- Issue refunds
Once a Lightning payment is completed, it cannot be reversed.
Creators are responsible for their wallet details, refunds, disputes, and any local taxes.
4.2 Stripe Payments (Fiat)
If you choose to subscribe via Stripe, you agree to Stripe’s terms.
We may charge fees for premium features, Pro memberships, or other services.
5. Content Guidelines
Creators can upload digital content such as:
- Guides
- Courses
- PDFs
- Audio files
- Videos
Content must follow our Acceptable Use Policy (AUP).
We reserve the right to remove content or restrict accounts.
6. Marketplace Access and Ranking
We may:
- Feature certain products
- Rank products based on relevance, quality, and trust signals
- Prioritize Pro creators
We do not guarantee visibility or sales.
7. Intellectual Property
Creators retain ownership of their uploaded content.
By uploading, you grant Zappable a non-exclusive license to:
- Store the files
- Display product pages
- Deliver purchased content to buyers
Buyers receive a personal-use license only.
8. Prohibited Use
You must not:
- Upload illegal or harmful content
- Sell prohibited items
- Engage in fraud or scams
- Use Zappable for unlawful financial activity
- Attempt to bypass security or restrictions
9. Refunds
Bitcoin payments are irreversible. Refunds are handled directly between buyers and creators.
Stripe-based subscriptions follow Stripe’s policies.
10. Termination
We may suspend or terminate your account if you violate these Terms or the AUP.
You may delete your account anytime.
11. Disclaimer of Warranties
Zappable is provided “as is.” We do not guarantee uptime, sales, or perfect functionality.
12. Limitation of Liability
We are not liable for:
- Lost earnings
- Lost Bitcoin
- Data loss
- Disputes between creators and buyers
13. Changes to Terms
We may update these Terms. Continued use implies acceptance.